--- title: ServiceNow Partner Marketing & Solution Consulting | Simon Hendery description: ServiceNow solution consultant Simon Hendery helps partner organizations strengthen marketing and sales. Expertise in partner marketing, security and risk. --- [![](https://www.thinkpoints.com/hs-fs/hubfs/Transparent_512x512.png?width=50&height=50&name=Transparent_512x512.png)](https://www.thinkpoints.com/) **Independent ServiceNow Advisory** ## Partner Marketing & Solution Consulting I help ServiceNow partner organizations turn technical capability into stronger market presence, more effective sales initiatives, and sustainable growth. My work brings together strategic marketing, C-suite engagement, IT architecture, business analysis, and hands-on ServiceNow experience, especially in security and risk-focused implementations across SecOps and IRM/GRC. **Simon Hendery** **Founder/director, Think Points** ![Simon\_2271x1529](https://www.thinkpoints.com/hs-fs/hubfs/Simon_2271x1529.jpg?width=2000&height=1347&name=Simon_2271x1529.jpg) [**email me**](mailto:simon@thinkpoints.com) ## Services I provide senior, hands-on support across partner marketing and ServiceNow solution consulting, with the flexibility to contribute at strategic, technical, or delivery level. ![partner-marketing-300](https://www.thinkpoints.com/hs-fs/hubfs/partner-marketing-300.png?width=300&height=308&name=partner-marketing-300.png) ![solution-consulting-300](https://www.thinkpoints.com/hs-fs/hubfs/solution-consulting-300.png?width=300&height=314&name=solution-consulting-300.png) ![security-risk-300](https://www.thinkpoints.com/hubfs/security-risk-300.png) ## Partner marketing I help ServiceNow partners develop clearer propositions and more effective marketing initiatives — from preference marketing and joint marketing planning to thought leadership, campaigns, content, events, ABM, nurture, and sales enablement. The emphasis is always on practical activity that supports partner growth, strengthens market credibility, and helps create and progress opportunities. ## Solution consulting I provide ServiceNow solution consulting and pre-sales support when partners need additional senior technical capacity. This can include discovery and requirements gathering, solution design, demonstrations, executive presentations, RFP and RFI responses, proof-of-concept support, scoping, estimation, statements of work, and implementation roadmaps. ## Security & risk expertise My particular ServiceNow technical focus is security and risk. I work across Security Operations and Integrated Risk Management, including Security Incident Response, Vulnerability Response, Risk & Compliance, and related platform capabilities and integrations. This expertise is available as a standalone consulting service or alongside marketing and sales support where a partner needs technically credible positioning, content, pre-sales, or opportunity support. ## Why partners work with me ServiceNow partners often need more than a conventional marketing resource. They need someone who understands the platform, the customer problems it addresses, the realities of implementation, and the commercial pressures involved in taking solutions to market. I bring together: - **20+ years across enterprise IT, marketing, and C-suite engagement.** I’m comfortable moving between technical detail, business priorities, and executive conversations — and translating between them when necessary. - **ServiceNow security and risk expertise.** My practical background includes security and risk implementation, solution architecture, and pre-sales across SecOps and IRM. I hold ServiceNow certifications in Security Incident Response, Vulnerability Response, Risk & Compliance, and System Administration, alongside partner pre-sales and security accreditations. - **Experience across the partner ecosystem.** I’ve supported multiple ServiceNow partner organisations, including Elite partners, across marketing, pre-sales, implementation, solution design, and technical project work. - **Marketing that understands technology.** I can shape positioning, develop thought leadership, support campaigns, and strengthen sales initiatives without losing the technical substance that gives a ServiceNow partner credibility. - **Strategic thinking with practical follow-through.** I’m comfortable contributing at a high level or getting directly involved in the work required to move an initiative forward — from value proposition and campaign concepts through to content, sales enablement, and execution. - **Experience in high-stakes business situations.** I’ve contributed to brand-building and strategic marketing activity ahead of acquisition and capital-investment transactions, where clarity, credibility, and commercial focus matter. ## Marketing grounded in implementation reality My perspective is shaped by more than marketing activity alone. I understand how enterprise technology is evaluated, designed, integrated, demonstrated, sold, and implemented. That includes business analysis, requirements gathering, solution architecture, technical documentation, stakeholder workshops, executive presentations, proposal development, proof-of-concept support, and implementation planning. It also includes the communication skills needed to make complex subjects understandable and compelling — whether the audience is a security or risk leader, a technology buyer, a sales team, or the wider market. This combination enables me to take on high-level engagements that help ServiceNow partners grow through the strategic and pragmatic use of marketing, sales, and technical initiatives. ## Let's talk! If you need senior support for a marketing initiative, sales opportunity, ServiceNow implementation, or security and risk engagement, let’s talk. 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