On-demand Technical Project Management Services for ServiceNow Partners

Think Points provides specialized technical project management and consulting services for ServiceNow partner organizations. With deep expertise in ServiceNow implementation and a strong foundation in B2B tech marketing, I help ServiceNow partners deliver success across every phase of the project lifecycle.

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About me

I'm Simon Hendery, a freelance technical project manager and ServiceNow implementation specialist with a particular focus on Security Operations (SecOps) and Integrated Risk Management (IRM). My background spans over 20 years in B2B tech marketing, and since 2018, I’ve worked exclusively with ServiceNow partners to deliver results-driven solutions.

Recognized as a ServiceNow Community Rising Star in 2023 & 2024, I bring a combination of technical expertise, leadership, and marketing strategy to ensure your projects are delivered on time, on budget, and with maximum impact.

ServiceNow Certifications & Expertise:

  • CIS - Security Incident Response (Jan 2024)
  • CIS - Vulnerability Response (Oct 2023)
  • CIS - Risk & Compliance (Dec 2021)
  • CSA (Jan 2021)
  • Multiple Partner Sales & Pre-Sales Accreditations (IRM, SecOps, ITSM, Now Platform, Now Assist, Creator Studio)
  • Multiple micro-certifications (BCM, PA, PI, VA, Citizen Dev, AES)

Why choose Think Points?

With deep knowledge of the ServiceNow platform and an extensive track record of helping partners succeed, I understand the challenges ServiceNow partners face. Whether you need project management, implementation support, or marketing expertise, I deliver tailored solutions that boost your bottom line, including:

  • Managing and executing a diverse range of technical ServiceNow projects
  • Implementation: SecOps and GRC/IRM solutions
  • Documentation and technical writing projects
  • Strategic partner marketing
  • Leading partner/customer engagements
  • Managing partner alliances

Helping ServiceNow partners maximize their HubSpot investment

Think Points is an official Solutions Provider for HubSpot, the leading growth platform for marketing and sales automation.

Now, more than ever, ServiceNow partners need the combination of expert marketing strategy and a powerful platform like HubSpot to build engagement, boost authority, drive lead generation and grow sales.

If you’re in the ServiceNow ecosystem, regardless of where you are on your marketing journey, Think Points can help you grow through a measurable ROI-based strategy.

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Let's talk about your technical project requirements

Schedule a call with me to discuss your project requirements.
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